MSI has worked extensively throughout the country to provide a range of services including survey research, stability assessments and logistics support to multinational clients from the development, insurance, transportation and security sectors.
Performance Assessment of Stability Programs
Hargeisa and Berbera, Somalia
Somalia has been plagued by conflict and instability for decades. The performance record of programs meant to enhance stability in the country was inconsistent. As a result, aid and development organizations had become increasingly weary of investing in additional programs without first having the data and insights necessary to identify programs that would be successful.
A multidisciplinary team of MSI professionals comprised of social scientists, analysts and local researchers designed and administered a mix methods quantitative and qualitative research project intended to establish a baseline of current stability conditions and identify gaps that could be remedied through the successful implementation of a possible range of development initiatives. The team collected and analyzed a variety of primary data including attitudinal, socio-economic and security. Modeling was then performed to reveal which types of development programs would yield the greatest impact on stability.
The research revealed that programs focused on education, governance and entrepreneurship would achieve the greatest positive impact on stability. The MSI team delivered precise recommendations on how these programs should be designed, implemented and monitored in order to realize the client's objectives. The comprehensive nature of these recommendations enabled the client to immediately begin implementing pilot versions of these programs.
Berbera, Bosaso, Hargeisa, Kismayo, Merka and Mogadishu, Somalia
The security and stability situation in Somalia was increasingly threatened by violent extremist groups. The violence represented significant risks to multinational corporations operating in Somalia, including underwriters that provided terrorism and political risk insurance to these organizations. In order to properly assess and mitigate these threats, the client required the completion of a comprehensive risk assessment.
MSI consultants supported by local research teams developed detailed risk profiles in six locations in Somalia. These profiles identified specific industries and organizations that faced a higher risk exposure, assessed the anticipated plans and actions presented by various threat actors, and developed detailed risk mitigation recommendations to counter these threats.
Armed with a detailed knowledge of the terrorism and political risks present in Somalia, the client was able to better assess the true nature of the risks it was considering underwriting and recognize where there were vulnerabilities in its current portfolio of policies in Somalia. This knowledge informed the client's underwriting policies and practices and ensured a lower probability of future claims.
Transportation and Insurance
The conflict in Somalia had forced a multinational transportation and logistics firm to cease its operations. The company filed a political risk claim with its insurance company. Claims adjusters sought to minimize the overall size of the claim by recovering any of the company's physical assets that remained in the country.
To support this requirement, a MSI team comprised of senior consultants and local logistics personnel was assembled to locate the assets, assess the probability of a successful recovery, and arrange transport to the port for shipment and eventual liquidation on the open market. The team was able to locate the majority of the insured assets and facilitate the transport of those assets out of Somalia.
The successful asset recovery enabled underwriters to recover a substantial portion of the overall claim. The knowledge gained from the recovery effort also informed the planning and execution of similar recovery actions not just in Somalia, but in other countries around the world.